This document contains the following help topics:


Usage
Navigation
Send A Page
Editing Users
Editing Groups
Problems

The Dispatch utility can be used with Netscape 3.0, 4.x, and MS Internet Explorer 4.0. Since Netscape is the standard, supported browser for The SABRE Group, it is recommended that you use it to avoid possible incompatibility issues.

The browser window that is presented for the Dispatch utility will not have navigation buttons, location, shortcuts, etc.. To navigate through any of these pages, use the right-click feature to go Forward and Back.

To make multiple selections in a list box, hold down the CTRL key while making your selections.

1. To send a page, click on a user or group and click the ADD button to place them in the recipient list box.

2. Continue to do this until all of your intended recipients are in the recipients box.

You can also manually enter a pager or PIN number in the appropriate box and select the type of pager service (Mobilecomm or Skytel), then click the ADD button to place it in the recipients box.

3. Once your distribution list is complete simply type your message and click the SEND button.

Your page will be sent within one to two minutes depending on the number of entries in the queue.

4. If you would like to see where your page entry is in the queue, click the SHOW QUEUE button. This queue status window will be updated automatically every 25 seconds.

From the SABRE Support Dispatch front page, click on the Update Users button.

This section contains the following help topics:


Adding a New User
Changing a User's Information
Remove a User

1. Click on New User in the Users list box.

2. Enter the name, pager number (or PIN), and select the Provider in the boxes to the left.

3. Verify that the information that you entered is correct and click the SAVE button.

1. Find the user that you intend to edit and select it by clicking it once. The user's name, pager number or PIN, and Provider will automatically be displayed to the left.

2. Make the appropriate changes to the information in the boxes to the left.

3. Click the SAVE button.

1. Select the user that you intend to delete from the list box.

2. Click the DELETE button to remove them from the list. (This task is permanent, so make sure that you have selected the correct user(s).

From the SABRE Support Dispatch front page, click on the Update Groups button.

This section contains the following help topics:


Adding a New GROUP
Changing a GROUPs Member List
Remove a GROUP

1. Click on New Group in the Groups list box.

2. Enter a name in the Group Name text box. (WARNING: using a duplicate name will overwrite the existing group.)

3. Select users from the Users list box. Holding down the CTRL key while selecting the users will allow you to select multiple users.

4. Click the ADD button.

1. Select the Group from the Groups list box.

2. Make the necessary changes by adding or deleting users from the Group Members list box.

3. When you are sure that the group list is correct, click the SAVE button.

1. Select the group from the Groups list box.

2. Click the DELETE button to remove the Group from the list. (This task is permanent, so make sure that you have selected the correct Group(s).

If you experience problems while using the Paging gateway, please notify Jim Hearn, Shannon Reis, or your group lead.